Triumph in a Volatile, Uncertain, Complex, Ambiguous environment

A well-known management acronym, VUCA, stands for Volatility, Uncertainty, Complexity and Ambiguity. Our new world is rife on all four points, especially with rampant technological advancement, post-COVID-19 life and business, etc.…In this program you will examine VUCA for your organisation and replace it valuepreneurially as follows:

VUCA
The effects of change

  • VOLATILITY
  • UNCERTAINTY
  • COMPLEXITY
  • AMBIGUITY

VUCA
A Valuepreneur’s response

  • VISION & VISIBILITY
  • UNDERSTANDING & UNITY
  • CARE & COMMITMENT
  • AGILITY & ACTION

This program has helped senior leaders and their organisations not only to weather the new, changed and tumultuous world but to relish the opportunities it presents. When their competitors reacted with fear and despair, they obsessed with the new values, challenges and opportunities of their customers and markets – old and new. They responded with the pleasure of serving values, creativity and innovation, winning immense respect and gratitude from their customers. The mood and energy have been electric and the results, well beyond plans – be they sales, growth, expansion or profits.

When change blows in opportunities, the valuepreneur stands tallest to take them.

Valuepreneurs don’t need to compete.

This program is designed for you senior leaders to shape your organisation the valuepreneurial VUCA and arrive at similar destinations.

See diagram below for details on VUCA, its effects and valuepreneurial solutions.

VUCA – Examples and the valuepreneurial approach taken in this program.

VOLATILITY

What is it? – examples

  • Client driven changes,
    Sudden new products (like a new vaccine), changes in market strategy – new market segments, People changes at the client, less staff, more automation, Business priorities…

Effects

  • Disruption, Opportunity to serve and grow the account, Agendas and scope shifts

How to manage it

  • Flexibility and preparedness to change
  • Understand the end impact
  • Respond with ROI approach

UNCERTAINTY

What is it ?– examples

  • Environmental / market-driven changes
  • Post COVID-19 reshaped world economy
  • Competitors releasing similar or better process…

Effects

  • Forced deviation from plan
  • Replanning with cost & resource implications

How to manage it

  • Max. exploration of situations
  • Advise and prepare contingencies & options

COMPLEXITY

What is it? – examples

  • Interdependencies – between people, processes
  • Multiple stakeholders and values
  • Different viewpoints

Effects

  • Conflicts
  • Delayed decisions
  • Shifted timelines
  • Anxieties

How to manage it

  • Listen, converse, open up dialogue
  • Expand contact base
  • Work from the ‘point of zero conflict©‘
  • Establish common interest and goals

AMBIGUITY

What is it? – examples

  • There are issues behind the issue – e.g. client’s ambiguity on requirements
  • Unclear or unknown objectives

Effects

  • Often wrong decisions and actions
  • Time and credibility loss – defensiveness and blame actions
  • Costly re-working

How to manage it

  • Ask and understand the why not just what
  • Art of questions and listening